Top : Communication : Delivering Bad News

Career and Job Success Public Library: Communication : Delivering Bad News



For articles on techniques you can use when having to deliver bad news.


Delivering bad news with grace and effectiveness - 1999-05-03 - Atlanta Business Chronicle

By Emory Mulling - How many times have you swept a problem under the carpet, only to have it become much worse? Maybe you thought the problem would go away, or maybe you were too uncomfortable to confront it head on. Delivering bad news is one of the toughest jobs managers face. (Added: 19-Oct-2002 Hits: 4646 )

How to Deliver Bad News in a Good Way

By NA - The delivery of bad news calls for tact, diplomacy, and concern for the well being of both you and the other person. To incorporate these qualities into a conversation in which you must deliver bad news, the following steps will help. (Added: 19-Oct-2002 Hits: 6259 )

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