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Career and Job Success Public Library: Conflict

Free articles about conflict, conflict management, mediation

Has Turf Guarding Become an Olympic Sport? Managing Workplace Conflict

By Mary Rau-Foster - Turf guarding, the protection of perceived personal power, status and responsibility, is a covert part of every workplace environment and creates a great deal of conflict. (Added: 10-Mar-2003 Hits: 1285 )

Conflict And Cooperation At Work

By Robert Bacal - In this article, we are going to look at some important elements of conflict, how it escalates over time, and suggest a few general strategies for dealing with it. ^{Most Read} (Added: 17-Oct-2000 Hits: 8012 )

The Gentle Art of Confrontation

By Daniel Robin - Process improvement approach to dealing with conflicts: confront people in ways that they can hear and understand the substance of what you are saying (so they actually listen). By building a workplace based on agreements, you�ll get more trust, openness, and honesty so that when things go wrong, "confrontation" is no longer necessary. These proven techniques show you how to prevent patterns of defensiveness and increase workplace collaboration. (Added: 10-Mar-2003 Hits: 2343 )

It's a Whole New World: Is Your Management Style Up To Date?

By Mary Rau-Foster - What influences an employee's ethics and values in the workplace? Do they differ from generation to generation? How does this create conflict? (Added: 10-Mar-2003 Hits: 1473 )

Hocker and Wilmot / Conflict Mapping - Comprehensive Assessment Guides

By NA - Conflict assessment is the process of systematic collection of information about the dynamics of a conflict. The guides stress open-ended, participant-based data as the path to specifying conflict processes. Such approaches are particularly useful for third parties such as intervention agents and students wishing to study a particular conflict. As a party to the conflict, one can use the guides to collect information from himself or herself and the other party about the conflict. In either case, one needs to use primary information from the parties -for they are the ones who created and maintain the conflict. (Added: 13-Oct-2003 Hits: 1898 )

Avoid Conflicts With Preparation

By Debra Atlas - When a problem erupts between employees, how can you turn a difficult situation around quickly? A close friend, owner of a large and successful chain of furniture stores, recently faced that same challenge. (Added: 1-Oct-2002 Hits: 2171 )

Seven Steps to Handling Interpersonal Differences

By Daniel Robin - Make no mistake: resolving differences through negotiation is not a logical, linear process. However, this model can serve as a framework for staying on track and learning how and where things go wrong. These seven steps progress from how you might want to begin an effort to resolve differences to how you'd want to complete that effort. Remember to prepare by writing down your goal before taking your first step. Enjoy the dance! (Added: 10-Mar-2003 Hits: 2653 )

How Do You Tell the CEO that His/Her Baby is Ugly?

By Mary Rau-Foster - Much has been written about corporate culture and the conflict it creates: how to evaluate it, how to influence it, and how to change it. There is danger in dismissing the idea of corporate culture as another one of those new-age concepts dreamt up by some annoying self-proclaimed business guru. (Added: 10-Mar-2003 Hits: 1290 )

Problem Analysis Worksheet

By Gary K. Clabaugh & Edward G. Rozycki - A handy problem analysis worksheet that can be used for thinking through negotiation, problem-solving, and conflict management (Added: 17-Nov-2003 Hits: 1957 )

Mediation Vignette: Last Hard Choice

By John R. Van Winkle - This is another is a series of vignettes, culled from mediations conducted by the author. They reflect on the practice of mediation and the privilege it really is to be invited into people�s lives. In this vignette a couple finds themselves snared in a life struggle, made worse by litigation, and requiring a choice with no good option ... (Added: 24-Mar-2006 Hits: 956 )

When to Engage, When Not to Engage

By Daniel Robin - Ever notice that with some people you can sit and rationally discuss how differently you see things, and nobody gets hurt? Yet, with others, the small stuff quickly becomes big stuff. What makes the difference? When you think back on the successful disagreements you've had in your life (the ones that ended without loss of hair or dignity, or that actually led to a creative solution), what do they have in common? Because conflict is such a "growth industry," healthy workplace relationships are as essential as they are unusual. This article will highlight tools to help us decide when to dive in and when to observe, detach, or carefully step around the "hornet's nest." (Added: 10-Mar-2003 Hits: 1848 )

Accreted Mediation: Building Clarity and Connection

By Ike Lasater, Julie Stiles - This article presents a case study of an accreted mediation -- a mediation that builds by adding the parties in the dispute over time. Using the principles of Nonviolent Communication throughout the process, each step is both a stand-alone mediation and an important contribution to the resolution of the dispute. The case study involves two couples in a business dispute. At each step of the accreted mediation process, the focus is to surface needs, make sure parties hear each other's needs, and find strategies that satisfy everyone. (Added: 24-Mar-2006 Hits: 1383 )

Organization Conflict: What You Need to Know

By Greg Gieson - It is very important to address the actual conflicts between employees and to help them reach acceptable resolutions, etc. However, it would be a mistake for an organization to limit the scope of a conflict resolution to the immediate conflicting employees without also being willing to look at the surrounding system where the conflict resides in. Without a more thorough assessment, an organization can easily get into the habit of treating the symptom while ignoring the problem. In order to assess if there are organizational factors that are contributing to the conflict(s), consider investigating the following checkpoints: (Added: 12-Oct-2011 Hits: 138 )

Conflict Styles & Styles Matrix

By NA - There are two major concerns in a conflict. The first concern is achieving your personal goals. You are in conflict because you have a goal that conflicts with another person�s goal. You goal may be highly important to you, or it may be of little importance. The second concern is keeping a good working relationship with the other person. You may need to work effectively with the person in the future. How important your personal goals are to you and how important the relationship is to you affects how you act in a conflict. Given these two concerns, five styles of managing conflicts can be identified. Includes quick questionnaire (Added: 13-Oct-2003 Hits: 2580 )

management articles & advice

By Greg Gieson - Managing conflict with coworkers doesn't have to be difficult. In this article are eight simple rules that should both help you deal with conflict and improve your relationships at work. (Added: 12-Oct-2011 Hits: 119 )

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