Difficult People : Discussion Lists : Discussion list where you can ask questions and help others learn to deal more effectively with difficult people

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Conflict, Communication & Personal

Conflict Prevention In The Workplace - Using Cooperative Communication - The Book

Using Your Head To Manage Conflict Helpcard

Cooperative Communication Helpcard

Learn To Fight Fair Helpcard

Getting Along With Almost Anyone Helpcard

Contributing To Your Team Helpcard

Using Self Talk To Manage Your Anger Helpcard

Finding & Choosing A Therapist Who Works For You Helpcard

Stressbusters & Stress Management Tips Helpcard

Identifying Subtle Verbal Abuse In Your Life Helpcard



Customer Service

Defusing Hostile Customers Workbook (Public Sector)

Defusing Hostility Helpcard


Jobs & Careers

Crafting/Writing Your Resume Helpcard

Preparing For Your Interview Helpcard

Layoff Proofing While You Still Have A Job Helpcard

Influencing The Boss Helpcard


Management & Performance Appraisals  

Performance Management - Why Doesn't It Work? - The Book

Autographed Limited Edition Collectors Copies of Performance Management - A Briefcase Book

Performance Planning For Managers Helpcard

Performance Appraisal For Managers Helpcard

Performance Management Checklist For Managers

Getting The Most From Performance Appraisals For Employees Helpcard

The Responsive Manager Helpcard


Strategic Planning

An Integrated Strategic Planning Model Helpcard

Making Strategic Planning Work Helpcard


Training & Learning Related

Presenting To Difficult & Resistant Groups Helpcard

Training Needs Assessment Step By Step Helpcard

One-2-One Training For Small Business Owners Helpcard



Books By Robert Bacal Available Through Most Bookstores and Amazon.com

 

 

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Conflict Management Discussion List

By Robert Bacal - Moderated list for the discussion of all issues related to conflict in the workplace, including violence in the workplace, boss-employee conflict, co-worker conflict etc. Click, send email to subscribe. (Added: 11-May-2001 Hits: 505 )

Difficult People Discussion List

By Robert Bacal - The Dealing With Difficult People discussion list is a forum for getting help, offering help or discussing issues related to dealing with difficult or hostile people, whether they be employees, co-workers, customers, or bosses. Click, send email to subscribe (Added: 11-May-2001 Hits: 716 )

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